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Faq's

Frequently Asked Questions

Q1. How much should I call in advance for a pre-move survey?

Ans:- You can call Aastha Domestic and International Packers and Movers at least 1-2 weeks before the move. This way we can better plan your move to make it smooth.

Q2. How can we trust that Aastha Domestic and International Packers and Movers is a professional?

Ans:- Aastha Domestic and International Packers and Movers has been operating for the last 18+ years and till date we have 100% customer satisfaction. Our customer trusts us and our quality service speaks for us.

Q3. What are my responsibilities during the moving process?

Ans:- Provide documents such as a transfer letter or joining letter and a copy of the RC book for moving your vehicle.

Q4. Will you give us some coaches so that we can sort our goods?

Ans:- Yes, you can call us and we can distribute as many cartons as you want before this step.

Q5. How much time should I give before contacting a moving company?

Ans:- 24 Hours

Q6. Can I move my home plants?

Ans:- We at Aastha Domestic and International Packers and Movers do not accept responsibility for moving your plants safely, as they may suffer from lack of water and light as well as possible temperature changes while in the van.

Q7. What is the one that cannot be loaded on the vehicle?

Ans:- Some items like pets, liquids / oils, flammable items, utensils will not be allowed to be loaded onto the vehicle.

Q8. Why do I need insurance if everything is packed professionally?

Ans:- Items can get damaged due to unforeseen circumstances such as accidents or any natural disaster in the moving process.

Q9. What kind of arrangements have Aastha Domestic and International Packers and Movers made to move goods to international locations?

Ans:- Aastha Domestic and International Packers and Movers maintains a separate staff to handle international bookings and transfers. We subscribe to international standards of packing, transfer, forwarding and delivery processes according to the local conditions and environment of the country and the city. We have adequate arrangements with our foreign partners and agents in each country.

Q10. I need a status report of my shipment, can it be provided on a daily basis?

Ans:- Aastha Domestic and International Packers and Movers has a 24 * 7-hour Customer Care Department at our head office, which caters to the needs of our valued customers and monitors all ongoing consignments throughout the day. The customer can access the information at any time, any day, through our helpline number 9075005906, 9992003350